Running shops was never my goal. I’m not a “car guy” at all. I’m a business guy who happens to be in car repair. My goal has always been to build a business that didn’t need me. One with a strong team, great margins, and systems so every decision doesn’t run through me. I’ve accomplished that mission Here’s how you can do the same: I’m guessing that you’re too much in the weeds. You tolerate mediocre performance because it feels like the easier path vs. hiring/training new people. This way of...