Five words that feel so right in the moment.
Sales are dipping & cash gets tight. Your manager drops the ball on something important.
So you step in.
You close the deals yourself. You handle the angry customer. You stay late fixing what should've been done right the first time.
And it works.
Revenue stabilizes, the fire gets put out & you remind yourself why you're good at this.
But here's what also happens:
Your team learns they don't have to solve hard problems.
You've trained them that if something gets difficult enough, you'll swoop in.
They stop growing & you stop delegating.
Six months later, you're working more hours than when you started.
I did this more times than I'd like to admit.
The math is brutal:
Every hour you spend doing $25/hour work is an hour you're not doing $1,000/hour work
Worse, you're actively preventing someone else from learning to do that $25/hour work
Now look, there's nuance here.
As the owner, you ARE ultimately responsible for results. When the business is bleeding, you stop the bleeding.
Period.
But there's a difference between emergency intervention and chronic rescue mode.
It all comes down to two things: hiring great people and having systems to hold them accountable.
Without both, you'll keep getting pulled back in.
Cheers!
Brian
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