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This staffing board completely changed my business. I used to dread staffing decisions. Promotions? Pure guesswork. Problem employees? I’d procrastinate on those tough conversations for months. Then I discovered something embarrassingly simple: The staffing board. A basic spreadsheet that changed everything: After I started using it: Hiring became proactive instead of reactive Underperformers got the coaching they needed (or moved on) My bench strength doubled in 6 months Turnover dropped How...
At 9am on Monday my wife & kids decided to go to the zoo. It was going to be a beautiful day – 60 and sunny. I made a split-second decision to join them. I rescheduled two calls to clear my calendar. No explaining myself to anyone. This is what real wealth looks like. It’s not about the numbers in your bank account. It’s about having the freedom to say “yes” to the moments that matter most without asking anyone for permission. Most people become entrepreneurs for this same reason. They want...
Me: "Why did we hire an assistant manager for our lowest volume shop? We’re barely profitable there" CEO: "Brian, they’ve got one of the highest missed call rates. An ASM will help us answer every call, get more cars, and increase sales. We’ve need to staff for success" He was 100% right. This store just had the best sales month in over a decade. It’s so easy to fall into a scarcity mindset, cutting expenses until sales rise But business rarely works like that Nobody saves their way to...